To activate your itsme account, first download the itsme app from the Apple App Store or Google Play Store. Then link your identity information to your itsme account once.
Follow the steps in the app to activate your itsme account through your bank (BNPPF, Belfius, KBC, CBC, ING, Hello Bank or Fintro).
Not a customer of BNPPF, Belfius, KBC, CBC, ING, Hello Bank or Fintro? Then you can activate your itsme account with your eID (and eID card reader).