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My itsme code is being rejected, but I'm sure I entered the correct code. What should I do?

If your itsme code is being rejected, even though you are sure you entered the correct code, it may be due to an outdated version of the itsme app. Follow these simple steps to resolve the issue:

Update the itsme app to the latest version:

  • Go to the app store on your mobile device (the App Store for iOS or the Google Play Store for Android).
  • Search for "itsme" in the app store's search bar.
  • If an update is available for the itsme app, you will see an "Update" button or a cloud icon. Tap on this button to update the app to the latest version.

Remember that it is recommended to regularly update the itsme app to ensure you always have the latest security updates and features for a smooth and secure experience.

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