To activate your itsme account, first download the itsme app from the Apple App Store or Google Play Store. Then link your identity information to your itsme account once.
Start on the website
Please note: you will need a computer and eID card reader for this.
- Open the itsme website on your computer, click on 'My account' > 'Activate your itsme' at the top right and enter your phone number.
- To read out your eID at itsme, you need to install the Connective browser extension and plugin once. Follow the steps on your screen for that.
- Connect your eID card reader to your computer, insert your eID and confirm with the PIN code of your eID.
- Afterwards, an identification token is shown on your screen.
Continue in the app
- Open the itsme app, tap on 'Activate itsme' and enter your phone number and email addres.
- Choose 'eID and card reader' to identify yourself.
- Enter the identification token shown on your computer screen (see step 4 on the website).
- Verify your phone number (via the SMS you receive) and choose your itsme code to activate your account.