In order to use itsme^®, you must first download the app in the App Store, Google Play or Huawei App Gallery. Then, you must connect your ID data to your itsme^® account.

This can be done in different ways:

• For Belgians: with your eID card (from 18 years of age) or via your bank (from 16 years of age).
• For Dutch people (from 16 years of age): via the app with your identity card or passport (with NFC). Start via your itsme® app.

Attention: Have you already installed itsme® once and your itsme® is blocked, or do you have a new smartphone? Then you need to reactivate your itsme®. Please follow the steps here