To be able to use itsme^®, you first have to download the itsme^® app from the App Store or on Google Play. You then have to link your identity data to your itsme^® account using your Belgian eID (electronic identity card) via this link.

See our video

Need more help? Follow these steps

First, go to this page and:

1. enter your phone number and email address. Confirm your details.
2. insert your eID card in the card reader. Validate your identity data. For this step, it is essential to install the Connective software or plug-in and that of your card reader if this has not yet been done.
3. sign the itsme^® contract with your eID by entering your PIN code
4. your identification token (6 characters) will be displayed on your screen

Then follow the steps in the itsme^® app:

1. enter your phone number.
2. enter your identification token (6 characters).
3. enter the verification code (5 figures) received by text.
4. choose your 5-figure itsme^® code and confirm your code.

If your telephone supports Touch ID / Face ID / Fingerprint, you can easily activate it if you wish.