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What if I have lost my smartphone?

itsme® can only be used with the unique combination of your smartphone, your itsme® app and your itsme® code. You don't have to panic right away if you lose your smartphone. Block your itsme® account immediately, just to be on the safe side.

You can find more info on blocking and reactivating your account in the following articles:

Block account

Reactivate account

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