If you have a new mobile phone number, we need to reset your account. Afterward, you must create a new account. Please follow these steps:
- Fill in this web form. Choose the category 'change my details' - 'change phone number'. Provide both your old and new phone number so we can get started right away. Don't remember the old number? Then be sure to provide the card number of your eID.
- After confirmation from our team, you need to create your account again. To do so, follow the steps on this page or follow the steps in the app.