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    1. itsme Customer Support
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    Get started with itsme®

    • How do I activate itsme® on my new smartphone?
    • How to get my child's COVID-certificate with itsme®?
    • How and where can I create my itsme® with a Dutch eID or passport?
    • What if I have a dual sim smartphone?
    • Can I add other people to my own itsme® account?
    • How can I create my itsme® account?
    • How do I create my itsme® with my Belgian eID card (electronic identity card)?
    • I would like to create my itsme® account with a Belgian eID (electronic identity card), but I do not have the necessary software programs. Where can I find them?
    • Where can I find my verification code?
    • Can I activate my account on various devices?
    • Can I use my itsme® account to multiple banks?
    • How to update your ID details in your itsme® account?

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