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Errors and troubleshooting

    1. itsme Customer Support
    2. General
    3. FAQ
    4. Errors and troubleshooting

    Errors and troubleshooting

    • What if I have forgotten my itsme® code?
    • What can I do when the message "This Doccle account is already connected to another itsme profile." appears?
    • Authentication interrupted on government websites
    • I have received a token but I cannot enter it in the itsme® app
    • How do I change my home address in my itsme® account?
    • What if I get an action that I have not asked for?
    • How do I change the language settings of the app?
    • How do I modify my email address in my itsme® account?
    • How can I change my itsme® code?

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