Warning: Increased Phishing Activity! Fraudsters send fake emails, SMS messages, and impersonate bank or itsme staff. Never click on suspicious links or share personal information. Trusted organizations will never ask for this via phone, email, or SMS. Unsure? Contact the organization through official channels.

How can we help you out?

itsme Customer Support
FAQ
Use itsme®

Use itsme as a minor

You can use itsme® as a minor, but there are some limitations.

Where can you use itsme®?

On government websites and apps.
With the bank you used to create your itsme® account.
With other partners that allow access to their services for minors.

Where can you not use itsme®?

With partners that offer services exclusively for adults.
To digitally sign documents (this is only possible from the age of 18).

Questions? Feel free to contact our support team!

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