itsme logo
Warning: Anyone can use our logo

Fraudsters can easily copy our logo and use it in fake e‑mails.

We never send e‑mails asking you to log in, update your details, or reactivate your account.

If you receive an unexpected call from someone claiming to be the bank, itsme, or Card Stop, hang up immediately and contact the institution yourself through the official channels.

itsme Customer Support Help Centre home page
Submit a request
Sign in
Back to itsme
Belgium
English
  • Activate your itsme®(Opens in new tab)
  • Update your itsme®(Opens in new tab)
  • Block your itsme®(Opens in new tab)
Need help?(Opens in new tab)
Get Started with itsme®
Skip to main content

How can we help you out?

Use itsme®

    1. itsme Customer Support
    2. FAQ
    3. Use itsme®

    Use itsme®

    • Login with QR code
    • Error 033-0002
    • iPhone: error [001‑0305] or [001-0703]: No redirection to partner app or website
    • Using itsme safely
    • Signing documents with itsme
    • Wich ID data do I share
    • Use itsme as a minor
    • Icons in the itsme app

    Didn't find what you were looking for?

    Contact us

    Back to itsme
    • Terms of use
    • Privacy policy
    • Cookie policy
    • Document repository

    • Block your account

    Follow us on

    • Contact us
      • Netherlands
      • Belgium
      • Nederlands
      • Deutsch
      • English
      • Français