How can minors (13+) activate their itsme account?
They should follow the activation procedure via one of the supporting banks: BNP Paribas Fortis, Hello Bank, KBC, CBC ING, Belfius, or they can use their eID card and register via our website:
Warning: Anyone can use our logo
Fraudsters can easily copy our logo and use it in fake e‑mails.
We never send e‑mails asking you to log in, update your details, or reactivate your account.
If you receive an unexpected call from someone claiming to be the bank, itsme, or Card Stop, hang up immediately and contact the institution yourself through the official channels.